"Will I ever feel confident giving feedback?"

An online class for professionals who want to get results & feel good about it

This class will help you to...

  • Identify & deliver the message you want to give

  • Feel empowered in giving meaningful feedback

  • Tune into your own and the others' emotions

Course curriculum

    1. Offering Empathetic & Effective Feedback at Work

    2. Meet your instructor, Joshua Freedman

    3. Before we begin...

    1. Meet Joyce Zhang

    2. Check in: Your experience with feedback

    3. Using Emotional & Rational Data

    4. How are your "legs"?

    5. Picking Up Others' Emotional Cues

    6. Body language & emotions

    7. The Key to Effective Feedback

    8. The person in front of you

    9. Finding a Solution Together

    10. From "I" to "We"

    11. Empathy for Everyone

    1. Getting Started

    2. Giving Feedback with Empathy

    3. Who will you choose?

    4. What is the message?

    5. Listen Back

    6. How does it feel?

    7. What was the impact?

    8. What is the impact you want?

    9. Define the impact you want

    10. How far apart were they?

    11. Editing your feedback

    12. Remember the person in front of you

    1. Check in with your own feelings

    2. How are you feeling?

    3. The impact of your feelings

    4. Tending to your own emotions

    5. How do you WANT to feel?

    6. Managing your own feelings

    1. Congratulations!

    2. More resources for you

    3. Before you go...

About this course

  • $74.99
  • 35 lessons
  • 0.5 hours of video content